Canadaonlinehealth.com is a pharmacy that claims to be trustworthy while offering affordable healthcare. But is this pharmacy as trustworthy as they want you to believe? We investigate what they are offering customers.
| Domain Details | |
| Registration | 2016-11-15 |
| Origin Country | Canada |
| Business Profile | |
| Pharmacy Name | Canada Online Health |
| Address | |
| Licenses, and Approvals | |
| CIPA | no |
| Pharmacy Checker | no |
| LegitScript | unapproved |
| Customer Support | |
| Telephone | +1-800-399-3784 |
| yes | |
| Shipping Options | |
| Regular Mail | yes |
| Express Shipping | yes |
| Free Shipping | yes |
| Payment Modes | |
| Credit/Debit Card | yes |
| E-Check/Personal check | yes |
| Western Union | no |
Domain Name Information
This pharmacy has been online for more than 5 years. This is probably a good indication that the drugstore isn’t a scam, as unreliable stores typically don’t stick around that long.
The address and business details of the company behind this pharmacy aren’t provided in the records, however. Instead, a privacy service is being used that hides these details. While that might seem suspicious, it is something even frequently used by legit websites.
Business Profile
The pharmacy does provide an address on their website where you can send prescriptions. However, this isn’t where they do business, as this address shows us it is the location of a UPS store.
This means that we do not know where this pharmacy is operated from. They also do not offer their business name on the website, and this lack of transparency could be a problem.
Regulatory Approval
This pharmacy does not display any regulatory seals or mention any accreditations they have achieved. Regulation ensures that pharmacies aren’t making mistakes or supplying low-quality medicines, but this pharmacy doesn’t have any.
This lack of regulation from Canadian Associations like CIPA could mean that the pharmacy is more likely to be a scam.
When we check with LegitScript, we can see that they only have an unapproved rating. While this isn’t as good as approved, of course, it could be a lot worse. Legit pharmacies normally get a rating of “rogue” from this association, but fortunately, that isn’t the case this time.
Pills Available
The pharmacy seems to offer quite a diverse range of medications, but the prices aren’t the cheapest we have seen. They sell both brand and generic medications, but they aren’t all dispensed from Canada.
Treatments available include the following:
■ Glaucoma
■ Infections
■ Neurology
■ Men’s health
Despite the name of the pharmacy, many of the medications they sell actually come from other countries. Fortunately, they do tell you which countries these medicines are going to be dispensed from as well as the manufacturer of the pills before you make a purchase.
The store says that the medications are dispensed by trusted pharmacies in countries like Canada, Australia, New Zealand, and the United Kingdom. Though, despite making this claim, they don’t give any details of these trusted pharmacy partners.
Once again, this lack of information increases the risks with this pharmacy, meaning you just have to trust what they are saying without being able to check the details.
Prescription Requirements
You will need a valid prescription when ordering from this pharmacy. You can email, fax, or mail your valid prescription to them.
The pharmacy also operates a call center to help you with your order and to make sure you get the correct medications you need. This isn’t what you normally find with scam pharmacies, and should ensure that they are more legit.
Payment Methods
The pharmacy’s site is secure, and you can join up as a member, but it isn’t required to place an order. You can pay through the following options:
■ Credit cards
■ Checks
■ Echecks
You might also be able to pay with cryptocurrencies and wire transfer, though you’ll have to ask if it is available at the time.
Shipping
You have a few different options for delivery. They offer free shipping that doesn’t include tracking, tracked delivery that costs $9 (though this is currently discounted), and expedited shipping costing $26. Delivery times are dependent on which pharmacy is dispensing your medications and how close it is your location.
Canadaonlinehealth.com Reviews
The pharmacy does display some customer feedback on their website. These CanadaOnlineHealth.com reviews are very positive with mostly 5 star ratings.
However, since these customer comments are collected on their own website, they can choose to not post negative feedback if they wish. This is far from ideal and means it is not an unbiased source of customer feedback.
Unfortunately, we are not able to find feedback on independent websites, like Trustpilot, that we would expect to be more reliable.
Conclusion
While this pharmacy is seemingly doing a lot of things correctly, it isn’t without its problems. We give the drugstore 50% of trust, marking them down for a lack of transparency, and accreditation.
