Empowerpharmacy.com is a compounding drugstore provider. They say that they are a leading industry pharmacy with a history of excellence and innovation. But if this a compounding pharmacy you should choose?
| Domain Details | |
| Registration | 2006-01-29 |
| Origin Country | United States |
| Business Profile | |
| Pharmacy Name | Empower Pharmacy |
| Address | |
| Licenses, and Approvals | |
| CIPA | no |
| Pharmacy Checker | no |
| LegitScript | unapproved |
| Customer Support | |
| Telephone | +1-877-562-8577 |
| yes | |
| Shipping Options | |
| Regular Mail | yes |
| Express Shipping | yes |
| Free Shipping | no |
| Payment Modes | |
| Credit/Debit Card | yes |
| E-Check/Personal check | no |
| Western Union | no |
Domain Name Information
The database records relating to this pharmacy show that their address has been registered since 2006. This suggests that they are more likely to be legit, and this impression is helped by the fact that the domain doesn’t expire for over a year. Suggesting that this business expects to be around for a while.
The record also contains information about who has registered the domain. This tells us that the organization involved is Empower Pharmacy located in Texas, USA. These are the sort of details we would expect and this indicates that the store is more likely to be safe for customers.
Business Contact Details
The pharmacy does provide a contact address for their business on their contact page. This information lines up with the details we discovered in the domain records proving that the pharmacy is more likely to be legit than not.
The address given on the pharmacy contact page is a location in Texas. When we check these details we can see that this is their genuine operating location, with the pharmacy’s name emblazoned upon the business premises.
Regulatory Approval
The store has a page about licenses, and this says that they are able to ship medications to every state in the USA. While this is great, they don’t link to the boards of pharmacy in each state to prove this regulation is in place.
However, when we randomly check their license registration in Florida, we do find they are telling the truth.
Also, we can check with LegitScript to discover what they think of the pharmacy. It transpires that LegitScript does not have good things to say about the drugstore, only giving them an unverified rating.
Treatments Provided
This pharmacy specializes in compounding medications and the following treatment options:
■ Men’s health
■ Dermatology
■ Hormone replacement
■ Fertility
As a compounding pharmacy are they mix formulas to create medications that are unique to patient requirements. This means that patients are better treated and can avoid some ingredients in their meds that create an adverse reaction.
The new medications are created at their Texas facility, though with a bespoke service like this you can’t expect the prices to be particularly low.
Payment and Shipping
This pharmacy’s site is secure with a valid certificate, and you can choose between the following options to pay your bill:
■ Major credit cards
■ Wire transfer
■ Bank transfer
■ Cash
This pharmacy offers you 3 choices for shipping and delivery will be via either UPS, FedEx, or the USPS. Choose between Express 2nd Day, which will be with you in 1 or 2 days and cost $10. There is also Express Overnight at a cost of $20 and taking one day. The final option is Express Overnight Refrigerated costing $27 and also taking a day.
All medications that are required are to be kept at a chilled temperature will need to be sent using the refrigerated option. These meds will only be sent out on a weekday, however.
EmpowerPharmacy.com Reviews
There are some customer comments about this pharmacy on independent sites. These EmpowerPharmacy.com reviews are mixed, however, with a rating of 3 on Yelp and 3.3 on Facebook.
These comments appear to be from genuine customers but show that there are some problems with how this pharmacy operates. Repeatedly customers say they have problems with the service they have received including inaccurate and delayed orders, as well as problems with pharmacy handling complaints and resolving issues.
While this pharmacy might be generally safe to use, these customer comments should concern people thinking of using the pharmacy.
Conclusion
This pharmacy is doing a lot of things correctly, including having the correct licenses to operate, but things aren’t perfect. Customer feedback shows that there are serious issues in how the pharmacy deals with their customers, and this shouldn’t be overlooked.
For the reasons we have stated previously, we have decided to give this pharmacy a trust rating of 65%. Though they are legit, the service they offer seems to be lacking in some ways.
