HealthWarehouse.com bills itself as America’s only properly regulated pharmacy in all 50 states. They say they have a mission to provide affordable meds for every American. We take a look at the service offered to try to find out if this store really lives up to the hype.
| Domain Details | |
| Registration | 2001-11-19 |
| Origin Country | US |
| Business Profile | |
| Pharmacy Name | Health Ware House |
| Address | |
| Licenses, and Approvals | |
| CIPA | no |
| Pharmacy Checker | no |
| LegitScript | certified |
| Customer Support | |
| Telephone | +1-800-748-7001 |
| yes | |
| Shipping Options | |
| Regular Mail | yes |
| Express Shipping | yes |
| Free Shipping | no |
| Payment Modes | |
| Credit/Debit Card | yes |
| E-Check/Personal check | yes |
| Western Union | no |
Domain Name Information
A look at the domain name records relating to this website address shows us that they have been around for a long time. The registration took place in 2001 and longer-lived pharmacies are normally more trustworthy in our experience.
The records also provide some information about the organization which registered the domain. It tells use the organization was HealthWarehouse.com as you would expect and that they are based in Kentucky, USA.
Business Profile
They provide an address on their site for a warehouse location in Kentucky. When we check this address we can see that there is evidence that this is their real business premises.
This clearly shows that this is a legit business which does have a warehouse where they claim to have one.
Regulatory Approvals
This online pharmacy displays seals from VIPPS, the Better Business Bureau and LegitScript. The VIPPS seal is from the National Association of Boards of Pharmacy as is required for drugstore businesses in the US. Checking this seal is valid shows us that they are correctly accredited as they claim.
We are also able to check on the claim of accreditation from the Better Business Bureau. We can see that they are approved and they have an A+ rating on the site.
A check on the LegitScript seal shows that this too is correctly displayed on the site. They are operating as part of LegitScript’s certification program which makes sure that pharmacies are operating in accordance with the law for where they are selling pills. They are also monitored by the organization to make sure they keep to the standards of safe selling of meds online.
Service Offered
There are four main options when you go to this pharmacy site:
■ New customers
■ Refills
■ Transfers
■ Pet meds
They sell generic as well as brand pills and they offer a wide range of meds. They specialize in supplies for diabetics and offer cheaper prices than normal US pharmacy prices. Prices are, however, somewhat higher than you often find online.
They do correctly require a prescription where necessary. They will contact your doctor to get the prescription from them or ask you to mail it to them. They don’t accept fax copies of prescriptions as they can’t be sure the prescription hasn’t been filled at other pharmacies as well. This process does often seem to take a longer time than customers would expect, however.
Payment and Shipping
The store has the correct security measures in place to ensure that your personal and financial data doesn’t get stolen by criminals when you use the site. They allow you to pay using:
■ Discover
■ Mastercard and Visa
■ American Express
■ Check
■ Money order
They don’t accept payment via insurance, however, saying that this sort of cover adds too many extra costs to the medicine bill.
They operate in all 50 states of the US and don’t sell to any other countries. Orders can take between 1 and 5 days to be processed and they offer many shipping choices. Standard USPS delivery is free and takes 2 to 8 business days. Delivery which requires a signature takes the same time and costs $3.95. Other options cost upwards of $10 and can get you your delivery in as little a one day.
HealthWarehouse.com Reviews
Customer feedback for this pharmacy can be found on many different websites. They even have a section on the site for HealthWarehouse.com reviews. This page has lots of very positive customer comments. They appear to be genuine and mostly tell a tale of reliable medical supply.
On the BBB site, there are nearly 500 customer comments and the overall rating is a very good 4.6 out of 5. There are details of complaints on this site as well, but they have all either been resolved or answered which is good to find.
Other sites like Trustpilot and Facebook also have a large amount of customer feedback, these too show a history of happy customers.
Conclusion
This online pharmacy store is certainly a safe and legit place to purchase your meds. They have the correct regulation and a lot of great customer feedback.
Things aren’t completely perfect with this drugstore though. Their prices aren’t the cheapest we see and the order process takes longer than you might be expecting. For these reasons, we give a finding of 75% of trust.
