Reviews – Lacking Details is a drugstore that claims to offer an easy way to fight the aging process. They operate a telehealth platform giving customers easy access to the medications they need. But should you choose them, we take a look.

Domain Details
Origin CountryUnited States
Business Profile
Pharmacy NameInvigor Medical
Licenses, and Approvals
Pharmacy Checkerno
LegitScriptnot in the database
Customer Support
Shipping Options
Regular Mailno
Express Shippingyes
Free Shippingno
Payment Modes
Credit/Debit Cardyes
E-Check/Personal checkno
Western Unionno

Domain Name Information

registered in 2018The domain name records show they have been online since 2018. This isn’t a huge amount of time for a pharmacy to have been in business and could present more risk of them being a scam.

On a better note, there is some contact information in the records for the owner of this pharmacy. This gives their business information as Invigor Medical with an address in Kennewick, Washington. This is the sort of information we would expect to find for this pharmacy, so this is more reassuring.

Business Profile

On the website itself, we find the same contact details found in the domain name records. When we check this address it does appear to be a real office location, though we are unable to confirm the pharmacy is based there.

Regulatory Approval

The drugstore does not contain any regulatory seals to prove that they are operating at high standards. When we check with LegitScript, they don’t have any results for this pharmacy.

This is not ideal, but there could be an explanation. This pharmacy partners with other licensed pharmacies to supply meds to their customers. So if the pharmacy they partner with is correctly licensed, there shouldn’t be a problem.

not in the database

However, we aren’t told who this pharmacy is, so we can’t check, and we can’t be sure that the website is following the rules in regards to data protection and payment.

Treatments Offered

The pharmacy offers four main categories of treatment. These are:

  Aging management

  Men’s health

  Weight loss

  Immunity boosts

The pharmacy seems to make use of generic drugs, though you couldn’t say their prices were competitive. The pharmacy does offer special deals to keep prices down, but even still, their prices are higher than many online drugstores.


While the pharmacy says that they only work with licensed US pharmacies, they don’t provide information about these pharmacies for customers to check. They do say that they stand by the pharmacies they use, and if customers require it will provide sterility testing information to satisfy curiosity and concerns.

While this system seems perfectly safe, it’s understandable customers could be concerned about the lack of transparency.

Doctor Consultation

You do not need a prescription for medications you want to buy from this pharmacy. Instead, the pharmacy offers customers a free doctor consultation.

online consultation

Before the doctor contacts you, you will have to fill out details of your medical history. This should give the doctor most of the information they need to assess your condition before they speak to you. If they conclude you are correct for the medications you want, a prescription will be written and sent to their partnered pharmacy.

Payment Methods

The pharmacy’s pages are secure allowing customers to feel confident entering their payment information. You are able to pay for your treatment with major credit cards.


Shipping from their partner pharmacy is via UPS Next Day Air. They offer a flat fee shipping rate for medications, but they don’t reveal this cost before you begin the ordering process. They will only ship medications within Washington State, however. Reviews

The pharmacy does have some customer testimonials on their own site. As is normally the case with comments uploaded to a pharmacy’s own pages, the reviews we find here are entirely positive.

For obvious reasons, the drugstore doesn’t want to post negative customer comments to their own site. Fortunately, we have also found customer feedback on the independent reviews site Trustpilot. Here, most of the comments are positive with a few exceptions.

positive and negative

Some customers have claimed they paid but did not receive their products. With another customer claiming that a contact number wasn’t listed when they needed to contact the pharmacy.

They have more negative comments here than we would ideally like to see, but it doesn’t necessarily make them a scam.


While this pharmacy does appear to be legit, it isn’t without its problems. The pharmacy offers its services only to one state, Washington, and they could also do with more transparency.

While this pharmacy is likely to be a safe option, they aren’t exactly the most competitively priced. We give them a total rating of 60%.

Possible Alternatives

If you want to choose another online pharmacy, you can have a look at the pharmacy rating organized according to the level of our trust in them. This rating is based on our reviews and is available at the following link:

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