Pharmaserve.com is a pharmacy that claims to be on a mission to supply affordable and high-quality medications to its customers. They say they provide easy order refills, and quick delivery, but is this a drugstore you should consider? We take a look at what they have to offer.
| Domain Details | |
| Registration | 2003-07-31 |
| Origin Country | Canada |
| Business Profile | |
| Pharmacy Name | Pharma Serve |
| Address | |
| Licenses, and Approvals | |
| CIPA | no |
| Pharmacy Checker | no |
| LegitScript | unapproved |
| Customer Support | |
| Telephone | +1-800-258-0477 |
| yes | |
| Shipping Options | |
| Regular Mail | yes |
| Express Shipping | yes |
| Free Shipping | no |
| Payment Modes | |
| Credit/Debit Card | yes |
| E-Check/Personal check | yes |
| Western Union | no |
Domain Name Information
Details in the domain name registration show that this pharmacy has been online since 2003. This is longer than most pharmacies and makes them more likely to be legit.
There isn’t any information about the owner in the records, with these details being redacted for privacy.
Business Profile
The pharmacy does give us a business address on their website. This tells us that they are located in Winnipeg, Manitoba, Canada. Checking this address, however, we don’t find offices or a retail store location. Instead, this pharmacy appears to be operated from a residential apartment.
This is a surprising finding, and we can only assume that their call center is based somewhere else.
Regulatory Approvals
The store doesn’t display any regulatory seals to prove that they are operating to higher standards.
When we check with LegitScript, we only find that they are unapproved. This isn’t necessarily bad, but it’s hardly good either. Ideally, we would want to see that they were approved to be sure that buying from this pharmacy is safe.
Treatments Provided
The pharmacy says that it sells authentic FDA-approved medications, but despite the pharmacy appearing to be Canadian, the pills they sell don’t necessarily come from Canada. The pharmacy says that it uses international affiliated pharmacies in places like Singapore, Turkey, Mauritius, India, Australia, New Zealand, Germany, and the UK.
While it might be surprising to find that your medications purchased through a Canadian pharmacy don’t actually have anything to do with Canada, this isn’t necessarily unsafe. They say that all of these pharmacies are approved by the relevant regulatory authorities, though we don’t have any way of proving this claim.
The main categories available on the website include:
■ Insulin medications
■ Asthma medications
■ Diabetes treatments and supplies
When you are ordering prescription medications from the pharmacy, you will need to be prescribed for them. The pharmacy will need to receive a copy of this valid prescription before they will dispense medicines to you.
Though the meds sold by this store are said to be approved by the relevant authorities, we can’t be sure that the pills are from reliable sources. This is particularly a problem when they don’t state the dispensing pharmacies involved in the process.
It would be all too easy for counterfeit or low-quality meds to find their way into the supply chain when it is spread out around the world as with this arrangement.
Payment and Shipping
The pharmacy does not accept health insurance plans or payments from prescription benefit management companies. Instead, you have to pay using:
■ MasterCard
■ Visa
■ Discover
■ Check
■ Sezzle
The store’s pages are secure with extended valid secure sockets layer (EVSSL) protection and a Norton shopping guarantee. The shopping guarantee protects customers for up to $1,000.
Shipping from the pharmacy will cost $14.99 to the United States on most things except insulin. Since insulin has to be by cold, it costs $29.99, and the package will contain ice and gel packs. The pharmacy does also ship to other locations other than the United States, though delivery charges may vary.
Pharmaserve.com Reviews
This store is collecting their PharmaServe.com reviews on Trustpilot where they have over 700 comments. Most of the customers appear to have experienced good service from the pharmacy as well, with an overall rating of 4.8 out of 5.
However, the pharmacy is asking for feedback to be posted from customers, so they might only be asking certain customers and not people who have had issues with the store. We don’t have any evidence for this, however, so we can only assume everything is above board and legit.
Conclusion
While this pharmacy appears to be doing many things the right way, we do have some concerns. The lack of information about where the pills are dispensed from could lead to problems in the quality of the drugs being sold through the store.
The business does operate a call center and follows many rules to ensure its customers are kept safe during the process. We give the business a trust rating of 60% overall.
