Reviews – Missing Information is a pharmacy that claims to be on a mission to supply affordable and high-quality medications to its customers. They say they provide easy order refills, and quick delivery, but is this a drugstore you should consider? We take a look at what they have to offer.

Domain Details
Origin CountryCanada
Business Profile
Pharmacy NamePharma Serve
Licenses, and Approvals
Pharmacy Checkerno
Customer Support
Shipping Options
Regular Mailyes
Express Shippingyes
Free Shippingno
Payment Modes
Credit/Debit Cardyes
E-Check/Personal checkyes
Western Unionno

Domain Name Information

registered in 2003Details in the domain name registration show that this pharmacy has been online since 2003. This is longer than most pharmacies and makes them more likely to be legit.

There isn’t any information about the owner in the records, with these details being redacted for privacy.

Business Profile

The pharmacy does give us a business address on their website. This tells us that they are located in Winnipeg, Manitoba, Canada. Checking this address, however, we don’t find offices or a retail store location. Instead, this pharmacy appears to be operated from a residential apartment.

no pharmacy office

This is a surprising finding, and we can only assume that their call center is based somewhere else.

Regulatory Approvals

unapprovedThe store doesn’t display any regulatory seals to prove that they are operating to higher standards.

When we check with LegitScript, we only find that they are unapproved. This isn’t necessarily bad, but it’s hardly good either. Ideally, we would want to see that they were approved to be sure that buying from this pharmacy is safe.

Treatments Provided

The pharmacy says that it sells authentic FDA-approved medications, but despite the pharmacy appearing to be Canadian, the pills they sell don’t necessarily come from Canada. The pharmacy says that it uses international affiliated pharmacies in places like Singapore, Turkey, Mauritius, India, Australia, New Zealand, Germany, and the UK.

popular drugsWhile it might be surprising to find that your medications purchased through a Canadian pharmacy don’t actually have anything to do with Canada, this isn’t necessarily unsafe. They say that all of these pharmacies are approved by the relevant regulatory authorities, though we don’t have any way of proving this claim.

The main categories available on the website include:

  Insulin medications

  Asthma medications

  Diabetes treatments and supplies

When you are ordering prescription medications from the pharmacy, you will need to be prescribed for them. The pharmacy will need to receive a copy of this valid prescription before they will dispense medicines to you.

Though the meds sold by this store are said to be approved by the relevant authorities, we can’t be sure that the pills are from reliable sources. This is particularly a problem when they don’t state the dispensing pharmacies involved in the process.

It would be all too easy for counterfeit or low-quality meds to find their way into the supply chain when it is spread out around the world as with this arrangement.

Payment and Shipping

The pharmacy does not accept health insurance plans or payments from prescription benefit management companies. Instead, you have to pay using:






The store’s pages are secure with extended valid secure sockets layer (EVSSL) protection and a Norton shopping guarantee. The shopping guarantee protects customers for up to $1,000.

Shipping from the pharmacy will cost $14.99 to the United States on most things except insulin. Since insulin has to be by cold, it costs $29.99, and the package will contain ice and gel packs. The pharmacy does also ship to other locations other than the United States, though delivery charges may vary. Reviews

This store is collecting their reviews on Trustpilot where they have over 700 comments. Most of the customers appear to have experienced good service from the pharmacy as well, with an overall rating of 4.8 out of 5.

positive comments

However, the pharmacy is asking for feedback to be posted from customers, so they might only be asking certain customers and not people who have had issues with the store. We don’t have any evidence for this, however, so we can only assume everything is above board and legit.


While this pharmacy appears to be doing many things the right way, we do have some concerns. The lack of information about where the pills are dispensed from could lead to problems in the quality of the drugs being sold through the store.

The business does operate a call center and follows many rules to ensure its customers are kept safe during the process. We give the business a trust rating of 60% overall.

Possible Alternatives

If you want to choose another online pharmacy, you can have a look at the pharmacy rating organized according to the level of our trust in them. This rating is based on our reviews and is available at the following link:

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