Plushcare.com is a telehealth service that provides a doctor consultation to get you the medicine you need. But will this service meet your needs, and are there any potential downsides? We take a look at what they are offering to help you make an informed decision about your treatment options.
|Origin Country||United States|
|Pharmacy Name||Plush Care|
|Licenses, and Approvals|
The domain name database reveals that this pharmacy has been registered since 2012. This is a fairly long amount of time for a pharmacy to have been in business, so suggesting that they are more likely to be legit.
There is a name for the business that has registered the domain found in the database. This tells that the business that owns the site is called PlushCare, with an address in San Francisco, California. This is a sort of details we would have expected to find, and further suggests the pharmacy will be safe.
It is possible to find their address elsewhere on their Better Business Bureau profile. Checking this address shows that it is an office building, though we can’t confirm whether this is a mailbox or an office suite.
The pharmacy doesn’t display any regulatory seals on its site, which isn’t ideal. When we check with LegitScript, we do find that they are certified. This means that they have the correct accreditation to be in business and should mean that they are safe for customers to use.
The service provided by the website allows you treatment for certain things, this includes:
■ Cold and flu
■ Men’s health
Medication that you have been prescribed through this service can be collected from your local pharmacy or sent to you. The pharmacy site isn’t very upfront about the areas they serve, but it seems that you will need to be in California to use this service.
So that you can get a prescription to make sure you are taking drugs safe for you, the pharmacy offers doctor consultations. This will mean you will have to accept a co-pay, or if you do not have any insurance that they accept, the fee is $119 on top of their membership fee.
In order to be treated by this service, you need to pay a membership fee. This is either $14.99 per month or $99 per year. This is the same whether you are insured or uninsured, and the only difference is whether you have a copay or pay the full doctor consultation fee.
Membership to the site gives you unlimited in-app messaging, access to the online care team, and allows you to have same-day appointments booked. If you aren’t sure about the service they do offer a 30 day free trial membership, though you will need to remember to cancel this otherwise they will automatically start charging you.
This pharmacy accepts copays from many insurance plans. This includes:
■ Anthem Blue Cross
■ Blue Shield of California
■ Blue Cross Blue Shield
■ Cigna Plan
The pharmacy offers a medication delivery program that costs $99 per month. The first month is discounted down to $59 and includes the cost of certain medications prescribed by doctors on the service.
If the medication you need isn’t part of this program, you can have your prescription that sent to to your local pharmacy for collection or delivery if they offer it.
We can find PlushCare.com reviews and on Trustpilot and elsewhere, and feedback seems to be mostly positive. The pharmacy has a 4.3 rating on Trustpilot suggesting that most people are very happy with the service offered by the store.
There are some unhappy people, however, and this mostly seems to relate to unexpected charges and missed doctor appointments.
This service is doing most things the right way, giving customers a way to get treatments online safely. Customer feedback is largely positive though there are some concerns.
This might not be the cheapest option for a lot of patients, and treatment is limited to certain areas and ailments, so we give them a total rating of 75%.