Tiahealth.com is a Canadian pharmacy that claims to be focused on modernizing and digitizing healthcare. They say that by leveraging new technology they are able to positively impact the health of patients as well as assist doctors. While this might sound good, does the service they provide really live up to this positivity? We take a look to help you find out if this is the right drugstore for you.
| Domain Details | |
| Registration | 2018-05-23 |
| Origin Country | Canada |
| Business Profile | |
| Pharmacy Name | Tia Health |
| Address | |
| Licenses, and Approvals | |
| CIPA | no |
| Pharmacy Checker | no |
| LegitScript | certified |
| Customer Support | |
| Telephone | no |
| yes | |
| Shipping Options | |
| Regular Mail | no |
| Express Shipping | yes |
| Free Shipping | yes |
| Payment Modes | |
| Credit/Debit Card | yes |
| E-Check/Personal check | no |
| Western Union | no |
Domain Name Information
Checking the domain database shows that this pharmacy hasn’t been around for too long. The website address as originally registered in 2018, and this isn’t as long as some legit pharmacies we look at.
An address is given in Vancouver, British Columbia, Canada, for the business that owns this drugstore. Finding a business address in the contact information isn’t as common as we would like and shows that they are more likely to be safe.
Business Profile
The pharmacy is operated by WELL Health Technologies Corp. However, they do not appear to provide a business address on the website. They do say that they operate in many different cities across Canada without giving exact details of locations.
When we check WELL Health Technologies Corp., we do find a website for the business, and that does have an address. It shows that the business is more likely to be legit and one that customers can rely on.
Regulatory Approval
The pharmacy does display a LegitScript seal on their website which would indicate that they are approved to operate. When we check this accreditation, we can confirm they are actually approved as they claim.
Treatments Available
The pharmacy offers you treatments for a good range of medical problems, and these include:
■ Sore throats
■ Infections
■ Nausea
■ Allergies
■ Men’s health
The pharmacy sends out their meds from their locations in Canada, which should ensure the medicine is safe for customers. However, they are not transparent about these locations, so we can’t check that these dispensing pharmacies are accredited as they should be. Though despite this, we see no indication that there is anything wrong with the way they are doing things.
The store will also send prescriptions out to the dispensing pharmacy of your choice. This way, you can choose to use a local pharmacy that you know and trust, that will enable you to pick up your meds faster.
Areas Served
This pharmacy operates in Canada for Canadians. The service they offer is free if you live in Ontario, Quebec, British Columbia, or Alberta. You will need to have a valid health card to receive the service for free in these provinces. And outside these provinces, you can still use this service, but the consultation will cost you at least $30.
This means that if you are not in Canada, this pharmacy is not the one for you. If you do try to use their service when you are outside of Canada, they will direct you to a service in your own country.
Payment and Shipping
Payment can be made through health insurance plans in British Columbia, Alberta, Quebec, and Ontario. They also accept payment through the following methods:
■ Visa
■ MasterCard
■ American Express
The website is also secure so that you don’t have to worry about your personal details or payment information falling into the wrong hands.
Shipping is free to Canadian addresses. However, they don’t give details of how long you can expect delivery to take.
Tiahealth.com Reviews
We can find customer feedback for this business on Facebook. These Tiahealth.com reviews appear to be from genuine customers, but the comments aren’t entirely good.
Some people have reported problems with the way that the pharmacy operates, like prescriptions not finding their way to dispensing pharmacies or missed appointments. While things like these are to be expected, there are perhaps more than we would like to see.
Overall, customers rate this pharmacy at 3.1 out of 5, which is better than average.
Conclusion
This Canadian pharmacy has accreditation and seems to offer a low-cost way for patients to get medical assistance. They operate all across Canada and offer free shipping on your medical orders or allow you to have your prescription sent to your pharmacy.
While there are a lot of good things about this pharmacy, they do have some issues. They could be more open about where they are operating from, and they have had problems with customer service for some patients. We give a trust rating of 65% for this business.
