Yourmd.ca is a store claiming to guarantee the lowest drug prices and free consultations. Our look at what is available from this pharmacy shows that they have more issues than it might first seem.
| Domain Details | |
| Registration | 2020-04-15 |
| Origin Country | Canada |
| Business Profile | |
| Pharmacy Name | YourMD.ca |
| Address | |
| Licenses, and Approvals | |
| CIPA | no |
| Pharmacy Checker | no |
| LegitScript | not in the database |
| Customer Support | |
| Telephone | +1-888-702-9687 |
| yes | |
| Shipping Options | |
| Regular Mail | yes |
| Express Shipping | yes |
| Free Shipping | yes |
| Payment Modes | |
| Credit/Debit Card | yes |
| E-Check/Personal check | no |
| Western Union | no |
Domain Name Information
The domain information shows that the store hasn’t been in business for very long. With a registration starting in April 2020, there is more chance that the store is a scam.
Also, in the database should be some information about who has registered the domain. However, most of the details about who owns the store have been redacted for privacy, this is surprising since this appears to be a business and not a private individual.
Why would a business need to hide these details? Though it doesn’t look very good, it might be the case that these details are hidden by default and not a choice made by the owner.
Business Contact Details
The pharmacy doesn’t provide their contact information on the site if you need their address. They do have a phone number and email address, but this doesn’t help make the pharmacy look legit.
Checking on their Trustpilot profile does give an address in Toronto, Ontario, Canada. While a real address for the pharmacy would indicate that the store is more reliable, that isn’t what we find when checking their information.
The address is for a UPS Store and not their real operating location. This lack of transparency isn’t ideal and doesn’t make them look trustworthy.
Regulatory Approvals
The store doesn’t provide any indication that they have regulation. There aren’t any regulatory seals to show that they are operating to high standards to protect their customers.
When checking with LegitScript, the store isn’t found in their database.
Broken Links
There are a number of links on the site that simply don’t work. The menu at the bottom of the page has links to ‘Our Story’, ‘Returns and Refunds’, ‘Health Guide’, and more that don’t correctly link to a page. There are also other links that go to a default 404 page.
This isn’t what we would expect from a professionally operated pharmacy and doesn’t make them look good. If they haven’t taken the trouble to make their website work correctly, will they take that much care with your medical order?
Treatments Sold
The treatments available are dispensed from their partner pharmacies, and they offer a limited range of options. These include:
■ Men’s health
■ Hair loss
■ Birth control
■ Anti-aging
Before you will get your order from the store, you will need to complete an online assessment. This will be reviewed by a Canadian doctor or nurse practitioner and includes your symptoms and medical history. If you are considered to be right for the treatment you want, a prescription will be written.
The pharmacy will fulfill your prescription, or you can have it sent to the pharmacy of your choice. The store has a free option for consultations, though it may not work out that way for every order. Otherwise, the consultation is going to cost $39 CAD for a prescription that lasts a year, however, this doesn’t include the cost of the meds.
Payment and Shipping
The pharmacy does have a valid SSL certificate to make sure your information doesn’t go missing when you place an order. You can pay using HSA, insurance, and major credit cards.
Shipping is free and they claim fast as well, though they don’t state how long delivery is expected to take. They will only sell meds to you if you are located in certain Canadian provinces, which are British Columbia, Ontario, and Alberta.
Yourmd.ca Reviews
Though the store does link to their Trustpilot page, they don’t actually have any feedback there. This lack of YourMD.ca reviews on the site they appear to be using to collect feedback isn’t great.
They do have a single piece of customer feedback on their Google profile, but a comment hasn’t been left. They do give the pharmacy 5 stars, but this lack of feedback, in general, isn’t what we would like to see.
Conclusion
While the pharmacy website looks very professional, there are problems with the store. They aren’t willing to reveal much about the business behind the pharmacy or where they are based, and they haven’t even made their website work properly.
This pharmacy might be an option if you live in one of the three Canadian provinces, but even then there are better options. We give the store a trust rating of 60%.
