Express-scripts.com positions itself as a key player in providing prescription benefit programs aimed at reducing the financial burden for its members. Boasting the sale of millions of prescriptions annually across the United States, it stands as a significant entity in the pharmaceutical landscape. This review delves into the depth of Express-Scripts.com’s services, scrutinizing its claims and assessing whether it lives up to the expectations set for reliability and efficiency in medication provision. Our review aims to determine if Express-Scripts.com is a trustworthy source for your prescription needs.
| Domain Details | |
| Registration | 1995-09-28 |
| Origin Country | United States |
| Business Profile | |
| Pharmacy Name | Express Scripts |
| Address | |
| Licenses, and Approvals | |
| CIPA | no |
| Pharmacy Checker | no |
| LegitScript | certified |
| Customer Support | |
| Telephone | +1-800-282-2881 |
| yes | |
| Shipping Options | |
| Regular Mail | yes |
| Express Shipping | yes |
| Free Shipping | yes |
| Payment Modes | |
| Credit/Debit Card | yes |
| E-Check/Personal check | no |
| Western Union | no |
Domain information
The domain information of Express-Scripts.com is a vital aspect of this review. Registered on 09-28-1995, the domain exhibits a long history, indicative of an established presence in the online pharmacy sector. It received its latest update on 08-26-2023 and is set to expire on 09-27-2024.
The domain is registered with MarkMonitor Inc., a notable registrar, and the official organization name listed is Express Scripts Strategic Development, Inc., based in the United States. Although the owner’s name is not publicly disclosed, this is often a standard privacy measure and not necessarily a cause for concern.
■ Domain registered on: 09-28-1995
■ Address provided: United States
■ Phone number: No
Business profile
Express-Scripts.com’s business profile presents a juxtaposition of high credibility and customer dissatisfaction. An evaluation on ScamAdviser.com reveals a perfect 100/100 TrustScore, affirming its authenticity and reliability. This is further bolstered by approval from NABP, enhancing its stature in the pharmaceutical industry.
However, customer reviews paint a different picture. On TrustPilot.com, Express-Scripts.com has a low 1.6-star rating based on 32 reviews. This trend of customer discontent is echoed on Yelp, where it holds a 1.1-star rating from 264 reviews. These ratings indicate that despite its transparent business practices and regulatory approvals, there is a significant level of dissatisfaction among its customers, particularly regarding the services offered.
■ Organization name: Express Scripts
■ Address provided: 1 Express Way, St. Louis, MO 63121
■ Phone number: (800) 282-2881
Regulatory approvals
Regulatory compliance is a critical factor in determining the legitimacy of an online pharmacy. Express-Scripts.com stands out in this regard, having secured approvals from key regulatory bodies. The pharmacy is recognized by NABP, which is a significant endorsement of its adherence to pharmaceutical standards and practices.
Additionally, it has received approval from LegitScript.com, further affirming its commitment to providing safe and legitimate medication services. These accreditations assure customers that the medicines purchased from Express-Scripts.com are safe and meet the stringent requirements set by these regulatory authorities.
Available products and pricing
Express-Scripts.com offers its services exclusively to members, accessible through various channels like Medicare Part D, private health insurance, or through companies offering membership. Prospective users can enrol online or via their mobile app, provided they meet the necessary criteria. Once membership is established and members receive their ID cards, they can start leveraging the benefits for their medication needs.
Beyond just purchasing medications, Express-Scripts.com provides an array of services. Members can renew their memberships, track orders, opt for home delivery, and access detailed information about prescription side effects. The platform also allows for cost comparison between brand-name and generic drugs and helps locate pharmacies that accept their membership card. This comprehensive approach aims not only to facilitate medication purchases but also to enhance the overall healthcare management experience for its users.
payment and shipping methods
Express-Scripts.com necessitates membership registration prior to ordering prescription drugs, emphasizing privacy and security for member information. The platform accommodates various payment methods, including Medicare Part D and other qualifying health insurance programs. For added convenience, they accept major credit cards like American Express, Discover, Visa, and Mastercard.
A significant benefit is the absence of shipping costs, with deliveries dispatched via standard mail. For new orders, customers can expect an estimated arrival time of 10-14 days. Reorders are processed with greater efficiency, typically arriving within a week. This structured approach to payment and shipping underlines Express-Scripts.com’s commitment to accessible and timely medication delivery for its members.
Express-Scripts.com reviews
Customer reviews offer valuable insights into the performance of Express-Scripts.com. On TrustPilot.com, the site has garnered a concerning 1.6-star rating based on 32 reviews. This rating indicates a general dissatisfaction among its customers.
Similarly, on Yelp, Express-Scripts.com’s customer satisfaction level is further reflected in a low 1.1-star rating from 264 reviews. These ratings, sourced from independent review platforms, suggest that Express-Scripts.com may struggle to deliver quality service and meet customer expectations. This pattern of negative feedback is a crucial aspect for potential customers to consider when evaluating the reliability and efficacy of Express-Scripts.com’s services.
Conclusion
Express-Scripts.com, despite its regulatory approvals and a comprehensive range of services, needs more customer satisfaction, as reflected in low ratings on TrustPilot and Yelp. While the site ensures payment security and offers a range of payment options, the negative customer reviews highlight potential issues in service quality. These factors and its long-standing domain presence create a mixed picture.
Prospective customers should weigh these aspects carefully, considering both the platform’s established infrastructure and the apparent gaps in customer satisfaction, before opting for its services. We will give a trust rating of 55%!
