Tricitiesrx.com is a drugstore that claims to be dedicated to serving their community with a professional and friendly service. They promise short wait times and high-quality medicines, but should you choose them? We look at the services they have to offer.
Domain Details | |
Registration | 2015-04-24 |
Origin Country | United States |
Business Profile | |
Pharmacy Name | RX Pharmacy |
Address | |
Licenses, and Approvals | |
CIPA | no |
Pharmacy Checker | no |
LegitScript | certified |
Customer Support | |
Telephone | +1-509-713-7444 |
yes | |
Shipping Options | |
Regular Mail | no |
Express Shipping | yes |
Free Shipping | yes |
Payment Modes | |
Credit/Debit Card | yes |
E-Check/Personal check | no |
Western Union | no |
Domain Name Information
The domain name that is used by this pharmacy has been registered since 2015. While this is longer than many pharmacies we look at, it is a long way from the oldest. The age of the pharmacy can sometimes indicate how legit they are, but with this one, it is inconclusive.
There is some information about the organization behind this drugstore in the records. It tells us that the owner is Digital Pharmacist who are located in Texas, United States. This is the kind of information we would expect to find and begins to suggest that they are not a scam.
Business Profile
The brand name Digital Pharmacist is also found on the website, though the address they give there is different from the information shown in the domain database. This isn’t necessarily a problem and doesn’t mean that the pharmacy isn’t still legit.
The address provided by this pharmacy is in Richland, Washington State. When we check this address, we can see that they are located in buildings that are part of a hospital complex.
Regulatory Approval
Since this pharmacy is located in Washington State, we can check with the board of pharmacy to find out if they are verified. This check turned out to be positive, and they do have accreditation from the state board.
This should mean that they are not a scam and provide a higher standard of service to their customers.
Data Security
There is a notice on the site showing the pharmacy has suffered from a data breach. The pharmacy’s email system was compromised with the possible loss of some patient information, including name, address, date of birth, medical conditions, treatments, and more.
The pharmacy even believes that some customers could have had financial and payment information, as well as social security numbers, compromised. This is a serious incident that could have significant consequences for customers of the drugstore.
However, the business has been open and clear about what has happened, and it is by no means certain that this data has fallen into the hands of criminals. And to date, they have received no information that this has actually happened.
Services Provided
Along with the normal pharmacy services provided by most drugstores, other services are also available, including:
■ Immunizations
■ Long-term care
■ Medical treatment synchronization
■ Multi-dose pill packaging
The treatments are dispensed from their location in Washington State and so should be safe for their customers. They don’t allow you to access product information on the site, so we can’t tell if their prices are really all that competitive. You can refill prescriptions from the site, however, and this can be done within your account.
Payment and Shipping
The pharmacy site is secure, as you would expect with a reputable business website. However, they do not appear to accept payment online, only taking money over the phone or when you collect your medical supplies from them.
The store does provide free delivery for its customers. For you to qualify for this, you do need to be in the tri-cities area, but they don’t provide any details about how long delivery will take.
TriCitiesRx.com Reviews
There are some reviews for this pharmacy on their Facebook page. These TriCitiesRx.com reviews are almost entirely positive giving them 4.9 out of 5, from a total of 40 customer comments.
Customers are happy with the service provided by the pharmacy as well as the free delivery they offer. This further indicates that the pharmacy is unlikely to be a scam as this feedback appears to be genuine.
Conclusion
We give this drugstore a trust rating of 75%. Despite their problems with data security they do seem to be providing a service that is well-liked by customers. While their website could be better, offering an online route to purchase medicine, it does seem to be safe, at least.
If you are located in the area where this pharmacy operates, this might be a possible option for you. Though there are other pharmacies that offer better prices than this store.